Utilizing:

• Process Improvements
• Value Analysis
• Benchmarking
• Customer Listening Posts
• Carbon Footprinting
• Life Cycle Analysis
• Operations Improvements and Retrofitting

Focused on Service Quality and Product Quality

• Continual Improvement
• Customer Satisfaction and Retention
• Documentation and
  Implementation
• Auditing
• Training
• Emissions reductions
• Energy efficiencies

Sue Rhomberg is a business consultant who can build, implement or enhance your quality and environmental management system(s). She facililates changes which increase customer satisfaction, reduce carbon emissions and energy expenditures, and boost profits. This is your triple bottom line of Sustainability: People, Planet and Profit. Ms. Rhomberg has experience with service providers and manufacturers all over the world, and is based in Chicago.

Also offering

ISO 9000 EXPERTISE to ISO 9001:2000 international standard for Quality Management Systems (IRCA certified QMS Lead Auditor)

ISO 17025 EXPERTISE to the BS EN ISO/IEC 17025:2005 STANDARD for the competence of testing and calibration laboratories